IT Service

How Can I Manage IT Services in Business?

With the advancements in information technology (IT), businesses are becoming increasingly dependent on the services it provides. Indeed, from instant communication and storing customer data on computer systems, to video conference calling and selling online, IT has become an integrated part of the business landscape.

And, if businesses want to compete in what is a cut-throat and fast paced world, it is essential they harness the power of such technology. Not only does it offer an effective method of conducting business, but if used intelligently, IT also allows companies to stay flexible and thus meet the changing demands of consumers more efficiently.

However, although IT can provide many benefits, if it’s not managed properly, it can cause untold damage. For example, if your server crashes, resulting in your website going out of action, you may have an adverse affect, causing you to lose customers or sensitive company data.

On the other hand, there are a plethora of new software systems and hardware devices which are brought out all the time. Not keeping abreast of the latest developments could see you lose out to competitors. That’s why it is vital, if you have limited knowledge of IT or your company heavily relies on the successful operation of various IT systems, that you employ the use of a specialist.

In reality, not dealing effectively with your IT operations could cost your business not only financially, but also in customer loyalty. And, because the IT marketplace is so specialised, it is definitely worthwhile investing in someone who can offer your business expert knowledge and tailored advice.

There are two ways to go about employing IT staff: either hiring an individual or team in-house, or contracting the services of an outside agency. Whichever route you opt for will depend on the level of support you require, as well as your budgetary requirements and existing capabilities.

Network Maintenance Plan

Why A Network Maintenance Plan Will Improve Your Business

As your business grows and expands, the challenge of setting up and maintaining a fully functioning computer network becomes increasingly complex. Advancements in technology have brought with it a range of new gadgets, software packages, and connection platforms that require access to advanced network capabilities. In order to realize the benefits of these advancements for your business, you need to consider a total networking consulting solution that will provide routine support and maintenance to your network.

Here are six reasons why a network monitoring maintenance plan will improve your business.

Enhanced productivity
Computer networks, like other business equipment, require regular maintenance in order to perform at their peak. A solid network monitoring and maintenance plan will ensure that all the critical aspects of the network are monitored for potential faults on a regular basis. Some of the key areas of the network that require regular monitoring and maintenance include the system’s logs, antivirus system, and hard drives. A sound maintenance plan will make your business strong enough to overcome any anticipated situations thus reducing downtime incidents.

Increased reliability
A proactive maintenance plan will make the network company providing this service reliable to your business, its client. A proactive network monitoring and maintenance will result in satisfaction and a feeling of security. The service provider too will receive negligible complaints against the machines since they are regularly monitored and maintained at a pre-set interval. On the other hand, your customers and suppliers will find your business reliable and trustworthy to transact with, which is important in a competitive business environment.

Money-saving
Waiting to hire a network support provider when the entire system is down might be very costly to your business in many ways. First, you will lose countless business hours during this downtime. Next, you will end up paying a very high one-time service fee. In addition, fixing an already substantially damaged system can really drain your resources when compared to a scheduled maintenance plan that will head off issues before they escalate. With a sound maintenance plan, the network maintenance provider will design a monthly package that suits your specific business needs.

Optimized connectivity
Having computers in a network is usually enough to get each unit communicating with one another. However, data is constantly in transit whenever users access resources in other computers, depending on your network’s layout and the number of actively working computers, the time it takes to retrieve data may vary. A well-maintained network ensures that your connectivity is optimized thus making it easy for your employees and customers to access data and other resources without too much waiting.

Enhanced security
Poorly maintained networks usually get compromised on many security features making them more vulnerable to virus and Trojan attacks as well as remote hacking whenever the network is connected to the internet. However, a network monitoring and maintenance plan ensure that both the performance and security of the network are constantly under watch. The last thing you want from your business is bad publicity and the lawsuits that come with a compromised business network system.

Better recovery solution
A damage or data loss in one of the systems in the network can result in a huge loss and may even paralyze operations in the entire network. Repairing the damage can also be a major challenge if you do not have any network solutions. Not only does a network monitoring and maintenance plan prevent such problems, but it also provides backup storage that will be essential in repairing and restoring virtually any system in the network.