Managed IT Services | IT Managed Services Glasgow

IT Managed Services

Managed IT Services for Seamless Business Operations

Managing your IT infrastructure and support budgets can be a daunting task. The intricate pieces of the IT puzzle need to align perfectly, and any project overruns can lead to unexpected costs. When something goes awry, as often happens in the world of computer networks, the bills from your IT support provider can be unpredictable and higher than anticipated. This disruption can be detrimental to your business.

Embracing Managed IT Support Services

The solution lies in managed IT services – a single, predictable monthly fee to your IT support partner. With managed services, your network is proactively managed to prevent most issues, and you enjoy unlimited support whenever problems arise. Some IT support providers even bundle essentials like anti-virus, anti-spyware, and anti-spam services at no extra cost.

Tackling Unpredictable Broadband Costs

To further streamline your IT expenses, consider an IT support managed service for broadband. This comprehensive offering typically includes broadband service, internet router, firewall, and unlimited IT support for one fixed monthly fee. No more worries about sudden spikes in IT support costs or hardware investments.

Data Backup Made Effortless

In today’s data-driven world, businesses deal with ever-expanding volumes of data. While storage is affordable, managing and backing up data can be a costly challenge. Data is the lifeblood of modern businesses, and losing it can be catastrophic. That’s where data backup and disaster recovery become indispensable.

The ability to recover from a data disaster is paramount, as the costs and consequences of data loss are substantial. I’ve personally encountered businesses that spent significant sums – up to £10k – to retrieve data that wasn’t properly backed up. During such incidents, they couldn’t operate for nearly a week.

Data backup is a complex endeavor that requires constant monitoring. Surprisingly, about 7% of all data backups fail each night, and these failures can go unnoticed, compounding the problem. Additionally, as data volumes grow, you might need to invest in new backup solutions or tape drives.

Simplified Data Backup with Managed Services

Now, some IT support companies are simplifying data backup for you. They offer a single monthly managed services payment for up to 1TB of data – a substantial amount. These providers take care of hardware maintenance, monitor backups diligently, and resolve issues promptly, ensuring your data is protected and your business remains resilient.

Consider these managed IT services to transform your IT infrastructure and support into a streamlined, cost-effective powerhouse that drives your business forward.

Managed IT Services

Managed IT Services

Get the expert support you need, exactly when you need it. With just three rings, you’re through to your dedicated support pod of highly qualified expert Linux and Windows engineers who know your hosting solution inside and out, whether it’s midnight or midday.

  • 24 hour diagnostic
  • Hard drive recovery
  • SSD recovery
  • Pen drive recovery
  • Protect your customers’ data, wherever it is.
  • Minimize human error and improve efficiency.

IT Support FAQs

Our Data Recovery Technicians and Customer Services staff answer many thousands of telephone inquiries each year and although the need for a data recovery service is new to most of them the data loss incidents generally involve common device types and recurring themed questions.

1. What are IT packages?

They are a monthly contract with your IT services provider, who will be responsible for keeping certain elements of your IT software (like Microsoft products) and hardware (like laptops and desktop computers) operational. Managed IT packages ensure you have the coverage and protection your company needs to stay productive. They are cheaper than ad hoc support when something goes wrong, and ensure priority service.

2. What are managed IT services?

This is when you engage an external team to handle your IT support. It’s an efficient and cost-effective way of maintaining your IT infrastructure. An IT support provider will be up-to-date on current best practice and the latest certifications and have the resource to respond to emergencies promptly. For businesses that don’t have an internal IT support team, it means your employees remain productive and aren’t trying to troubleshoot issues themselves. We can also support an internal IT support team.

3. Will I get on-site support with an IT managed services package?

Yes, on-site support is included – as far as we’re concerned, it’s an essential component of good service. We can solve most maintenance and arising problems remotely as part of a managed IT services package. However, if we need to make an on-site visit, we include this in all our packages too, with no extra charge for time and travel.