Online PC Help £35 Fixed Fee*

PC repairs can start within 1 minute

                        Step 1:                                                                                                Step 2:

            Click Help picture below                                                                         Click Run

Then click Run again

You will now be connected to our ICT Support who can advise you on what to do next

What can be accomplished via Remote Support?

• Around 75% of PC problems can be fixed this way
• Speed up slow computers
• Diagnose / repair system faults
• Diagnose / optimise system performance
• Determine upgrade paths for memory, hard drives, CPU, software, operating systems
• Identify security holes
• Remove / prevent viruses / spyware / malware
• Complete a PC health check
• Tune up system performance
• Install anti-virus / anti-spyware programs
• Show you how to accomplish tasks
• Transfer files / software
• Install / diagnose / share printers
• Setup and secure wireless networks
• Setup child protection
• Child computer lockdown
• Carry out a full backup / system image to protect your system
• Setup / configure email

What are the benefits / features of your Remote Support?

• Help via qualified Microsoft / CompTIA / Cisco certified IT professionals
• Rapid connection speed
• Screen sharing
• Instant fault pin pointing
• Can connect to any system worldwide that is connected to the internet in about 10 seconds
• Can connect to systems behind firewalls / routers WITHOUT any configuration
• Requires NO software to be installed
• We can add you to our support list for future instant reconnections
• Have your system fixed in your own home / business without a physical visit
• Chat to a technician during the session via built in Instant Messaging
• NO FIX NO FEE
• You can see what the technician is doing while at a pc repair you cannot

What security measures are used?

• Uses RSA private-/public key exchange and AES (256 Bit) session encoding same as HTTPS / SSL - Which means the connection is secure
• Unique ID for each user
• session is between technician and end user only

What does your Remote Support cost and how / when do I pay?

• * Home Users £35 per session - NO time limit
• Business Users £45 per session - NO time limit
• Pay via Paypal (NO account needed) which accepts ALL major credit / debit cards
• Pay at the end of the session
• NO FIX NO FEE - Though we are 100% confident we can resolve your problems

Any questions, concerns or for a FREE DEMO of our Remote Support then please Contact Us or call: 0845 004 6048