Hijack This (HJT) Setup

Lanarkshire IT Services can analyse your HiJack This logs to identify and remove malware from your system.

Please note that HiJackThis is a very powerful application that if used improperly can render your system useless.

If you are not comfortable in the setup of HiJackThis then we can do it over the internet for you. Please Contact Us regarding this.

BEFORE using HiJackThis on your system please make sure you have completed the following first:

• You are using a legal, correctly licensed version of Windows 98, ME, 2000, XP, Vista, Server 2003/8
• NO peer to peer (p2p) applications such as Limewire, Blubster, Kazaa, Bareshare etc are installed on your system
• NO pirated or cracked software is installed on your system
• You have completed ALL steps in our virus and malware removal guide
• You have completed ALL steps in out slow computer fix guide

If ALL the above is true and you are still having problems then please complete the following 10 steps:

1. Download HiJack This. HiJackThis comes in 2 versions - An installer version and a stand alone version. To avoid problems and confusion please use the installer version here.

2. Install the program to: C:\Program Files\Trend Micro\HijackThis

3. Start HiJackThis

4. Once the program starts you will be presented with the following screen:

UNTICK Show this windows when I start HiJackThis as shown by the red 1

Select None of the above, just start the program as shown by the red 2

5. You will now be presented with the following screen:

Click Config and select the 4 items as shown:

6. Now click the Back button and select Scan as shown:

7.  HiJackThis will now scan your system and give you an output similar to this:

8. DO NOT FIX ANYTHING JUST SELECT SAVE LOG. Save the log to somewhere you can easily find it.

9. A Notepad window should now open like this:

10. Press Ctrl+A to select All the info then Ctrl+C to copy ALL info from the log and paste it and send it to us here

We will then analyse your log and advise you on what to do next.