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Business Computer Support

IT solutions to help your business grow and perform effectively

Lanarkshire IT Services believe that IT should help small businesses NOT confuse or frustrate them. So we will implement an IT solution based on your business needs and budget - NOT just what we want to sell you.

Inform us of your business IT need and we will arrange for a computer technician / network engineer - NOT a sales rep to contact you and discuss your IT needs.

Request Business Computer Support Here

From end user to networks, we provide the following Small business IT services:

Hardware:

We can provide the following business computer hardware services:

  • PC build, setup and installation
  • Laptop sales, installation repairs / upgrades
  • PC repairs
  • Thin clients / terminals
  • EPOS Systems
  • All in one systems
  • Server installations and configuration

Software:

We can install / upgrade / deploy / configure the following business computer software:

  • Anti-virus
  • Anti-malware
  • Anti-spyware
  • Office suites
  • Firewalls
  • Network monitoring
  • Email solutions
  • Software as a service (SaaS) via Google Apps
  • Office365
  • Client management / monitoring / reporting via Windows Intune

Help Desk:

We can set up an internal help desk so that your technicians / support staff can respond to user requests.

Network / Client / Server Monitoring / Management:

We can monitor your whole network from a central location including routers, servers, computers and printers and provide you with alerts to quickly identify any problems / issues BEFORE disaster strikes. Our network monitoring service can be set to include:

  • Server monitoring
  • Client monitoring via Windows Intune
  • Windows workgroup monitoring
  • Active Directory Users and Computers monitoring
  • Windows update monitoring
  • Security monitoring
  • Anti virus software monitoring
  • Disk monitoring
  • Printer monitoring
  • Offline device identification
  • User account creations / alterations
  • Instant remote control to any node

Email Services / Repairs:

  • Email / Messaging systems via hosting / in house / Software as a Service
  • Email recovery from unbootable / unstable / dead systems
  • Email transfer from old machine to new machine
  • Outlook crash repairs
  • Outlook Inbox repairs
  • OutlookPersonal folder recovery (.pst)

Operating Systems:

  • Windows installations (Single system to multiple automated deployments)
  • Deployment of operating systems via RIS / WDS / Imaging
  • Windows repairs
  • Windows demos
  • Linux clients / servers

Server Services:

  • Windows Server 2003 / 2008 (STD / Enterprise / Foundation / Web / SBS) installed and configured
  • Linux (Ubuntu) servers installed and configured
  • Linux servers configured for Windows domains
  • Mac servers installed and configured
  • File sharing
  • Mail
  • Deployment
  • Printer
  • DNS
  • DHCP
  • Routing and Remote Access (RRAS)

Networking:

  • Wired / wireless network installations
  • Network design and installation
  • Wireless site surverys
  • Powerline networking
  • Wireless network security - STOP people hacking / using your wireless network
  • Network hardware - Routers / switches / firewalls / web content filtering / wired / wireless
  • Virtual Private Networking (VPN)

Backup / Data Recovery:

  • Data recovery - Recover data from faulty / corrupt / unbootable hard  / flash drives
  • Disaster Recovery Plans (DRP)
  • Online backup
  • File / Folder backup
  • System Image backup
  • Email / Exchange backup

Virtualization:

  • Server virtualisation
  • Desktop virtualisation
  • Application virtualisation

Security:

  • Whole disk encryption (ideal for laptops or sensitive data)
  • Web content filtering / safe and controlled browsing
  • User restriction / Public computer limited use via group policy / WSS
  • Malware / virus / spyware protection / removal
  • Organisation wide security and monitoring / management
  • Public access computer systems

Web / Email / Cloud / Software as a Service:

  • Google Apps - Business grade email / calenders / documents accessible from anywhere
  • Office365 - MS Office applications via a web browser
  • Windows Intune - Monitor / manage / secure your computers via a web browser
  • Web site services - Joomla CMS website setup with .com .co.uk .org etc and basic logo
  • Remote control - Control your office computers from anywhere in the world UAC / Firewall compatible
  • ALL work fully project managed and documented BEFORE commencing
  • Custom made Service Level Agreement (SLA) for your business
  • Demo's available on request

Request Business Computer Support Here