Automated Home PC Maintenance

Windows 7 / 8 Ready

1st PC / Laptop / Netbook FREE - Additional Systems £5 / Month

Poorly maintained / insecure systems are the major causes of slow computers and malware / virus infections.

However most home PC users don't have the time or knowledge to maintain or secure their systems properly.

Why pay for PC repairs that could easily have been prevented?

Our cloud based Home PC maintenance service will automatically maintain, secure, update and monitor your computer(s) 24 / 7. Providing home PC users with fast and secure systems and alerts to any problems BEFORE they become a costly repair job.

Automated Daily / Weekly PC Maintenance Tasks:

The following PC Maintenance tasks are automated:

• Daily check for Autorun viruses / malware

• System Restore Monitoring - Checks to make sure System Restore is turned ON

• Latest Java exploits patched and old Java versions removed automatically

• Java Web Cache emptied weekly

• Temp / Junk Files Cleaned Daily

• Automated deletion of oldest System Restore Point - Preserves Hard Drive space

• Hard Drive file system checked via Chkdsk /f Weekly

• Hard Drive SMART Check Daily

• 24 / 7 Hard Drive Predictive Failure Monitoring - Advanced warning of failing hard drives. Giving you a chance to get important data off the drive before it's too late

• Hard Drive Free Space Monitoring with scripts to free up space

• 24 / 7 Monitoring of Windows Event Logs for Errors and Warnings

• Event Log Errors / Warnings fixed via automated scripts / commands

• 24 / 7 Security Policy - Ensures Windows Security Center components are functioning OK

• Malwarebytes Anti-Malware - Automatically installed with scheduled daily updates and scans

• HitmanPro Cloud Based Anti-Malware Scanner 32 / 64 bit versions automatically deployed - Excellent malware remover with FREE 30 Day home user license to remove any detected malware

• Hardware Health Status: Hard drives, memory, CPU performance checked Daily

• System bottlenecks easily identified

• Anti-Virus Monitoring: Checks that your AV software is working and up to date including: Avast, AVG, AntiVir, CA, eScan, ESET, Kaspersky, McAfee, MS Security Essentials, Norton, Panda, Symantec, Trend Micro, VIPRE

• Hard Drive Defragmentation Weekly

• Common Applications such as Browsers, Adobe Reader / Flash Player / Shockwave, Silverlight, Java, iTunes, Open Office, VLC etc checked for updates daily with new versions installed automatically - Old, insecure versions automatically uninstalled / removed / replaced

• Windows Updates Enforced ON and checked for missing critical / security updates with new updates installed automatically

• Windows Security Center Components Check - Checks for an enabled firewall and that Windows Updates are enabled and functioning OK

• Keystroke Encryption automatically installed for Internet Explorer / Firefox - Protects against keyloggers and is ideal for securing online transactions / financial information

• Browser Security Add ons including Web of Trust (WOT) automatically installed providing advanced warnings of dodgy websites

• SpywareBlaster - Automatically installed - Provides protection against malicous ActiveX in IE / Firefox

• Backup Monitoring - Details of last backup / failures etc

• Acronis Drive Monitoring - Alerts on hard drive problems / backups etc

• Internet Browser Caches cleaned weekly

• Installed Software Inventory - Spot rogue / useless / performance draining applications easily

• System / Hardware / Software Changelog - Easily identify system, hardware and software changes

Optional Maintenance / Security / Recovery Measures

If requested, we can also deploy the following FREE and recommended PC maintenance / security / system recovery items:

• Dropbox - Backup your important files online and sync with any PC / Mac / iPhone / Blackberry / Android - 2 GB FREE

• iDrive - Similar to Dropbox but with 5 GB FREE space and more advanced backup features

• Comodo Personal Backup - Another excellent backup application

• Host Based Intrusion Prevention System (HIPS)  - Prevents any unwanted changes to your system

• Comodo Personal Firewall - Enterprise grade firewall / HIPS / Sandboxing and more

• System Imaging Software - Scheduled snapshots of your system for fast, easy recovery - Much better than System Restore or restoring to factory settings

• Auto disable of Internet Explorer add ons - No add ons can be installed in Internet Explorer

• Auto disable of USB storage drives

• Microsoft Baseline Security Analyser - Easily identify security issues on any system

• File Size Monitoring

• Sysinternals Process Explorer - Detailed info on running processes / CPU hogs

• Sysinternals Autoruns - Configure / Disable a whole range of Startup items

• Scheduled Shutdown - Turn OFF the kid's PC at a scheduled time

• Forced WIFI network security including IP / MAC filtering

• Network Mapping via Cisco Network Magic - View ALL the devices on your home network including any intruders - FREE to Linksys by Cisco hardware users

• Windows Product Key Identification - Ideal for those worn away COA stickers

• Track and Trace of stolen systems - Geographically pinpointed

• Browser Caches cleaned automatically

• Recycle Bin emptied automatically

• Autoruns Disabled

• Application Virtualization - Run your apps via the cloud instead of installing them on your PC

• HOSTS File Protection

• OpenDNS - Faster internet DNS service with web content filtering blocking malicous websites

• K9 Web Content Filtering - Superb parental control

• Hard Drive Encryption via BitLocker Drive Encryption / TrueCrypt

• System Restore set to a specified size - Preserves Hard Drive space

• Service Query - Checks for rogue / unwanted services with the ability to stop / start / disable services

• Auto Restart on failed essential services

• Microsoft Enhanced Mitigation Experience Toolkit (EMET) automatically deployed and configured to protect vulnerable common applications such as:  Adobe Reader, Flash, Java, Internet Explorer, Firefox, MS Office etc

Common Applications Automatically Updated

Out of date or "end of life" applications are a major source of PC security problems.

Also receive NO more annoying updater pop up boxes

Our Automated PC Maintenance Service checks for the presence of and updates the following common applications automatically:

 

• 7 Zip

• Adobe Reader

• Adobe Flash Player/Plugin

• Adobe Air

• Adobe Shockwave

• Advanced SystemCare

• Apple QuickTime

• Apple iTunes

• Audacity

• Auslogics Disk Defrag

• CCleaner

• Defraggler

• Dropbox

• Evernote

• Feed Demon

• Firefox

• File Zilla

• Foxit Reader

• Google Chrome

• Google Earth

• Imgburn

• IrFanView

• Internet Explorer

• KeePass

• Malwarebytes

• Media Player Classic

• Microsoft Silverlight

• MSE Antivirus

• NotePad++

• Opera

• Oracle Java Runtime

• Paint.Net

• Picasa

• Pidgin

• PowerISO

• Real Player

• Recuva

• Revo Uninstaller

• Safari

• Skype

• Speccy

• Spybot S & D

• Thunderbird

• uTorrent

• Virtualbox

• VLC Player

• Winrar

• Wireshark

• Yahoo Messenger

 

Having the above maintenance tasks performed on your system regularly and automatically will ensure that your system(s) will perform as they should and save you a lot time and expense especially on PC Repair bills

 

Which Operating Systems can be Maintained / Monitored:

• Windows XP Clients: Home / Pro / Media Center Edition

• Windows Vista Clients: All versions 32 / 64 bit

• Windows 7 Clients: All versions 32 / 64 bit

• Windows 8 Clients - All versions 32 / 64 bit

 

When problems arise:

All your systems will be automatically configured to detect any problems or even potential problems 24 / 7.

As soon as a problem arises the following procedure will take place:

• Lanarkshire IT Services and your designated contact will be alerted via email / SMS

• The problem will then fixed via email, telephone, automated script or Remote Control

 

What does it cost:

This is a monthly subscription service payable via Credit / Debit card or Paypal. We have created a simple pricing model which is:

• 1st PC / Laptop / Netbook is FREE

• Additional systems: £5 Per PC Per Month

Compare these prices to a "Break - Fix" PC repair at £40+ per hour

 

How can I trust you:

Lanarkshire IT Services are Microsoft, CompTIA and Cisco certified IT Professionals as well as members of the Microsoft Partner Network / Microsoft Cloud Power partners and we aim to deliver an excellent level of IT Support to every user, whether at home or in business.

However if that isn't enough then our Automated PC Maintenance service is supplied and financially backed by Microsoft and another major cloud Remote Monitoring and Management (RMM) service provider who both guarantee a 99.9% uptime Service Level Agreement (SLA)

SLA details / Terms and Conditions available on request

 

How do I get started:

To get started with our Automated PC Maintenance service then please Contact Us